Privacy Policy

This Privacy Policy ("Policy") is published by Aladdin88 ("we", "us", "our", "the Operator", "the Platform") and governs the collection, use, storage, disclosure, and protection of personal data relating to registered players and website visitors ("you", "the User", "the Player") who access or interact with the Aladdin88 platform at aladdin88.cam.

Aladdin88 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection legislation and industry best practices. We recognise that privacy is a fundamental right, and we have designed our data practices to be proportionate, purposeful, and protective of the individuals who trust us with their information.

By registering an Account, accessing the Platform, or using any Aladdin88 service — including casino games, sports betting, live dealer products, and promotional features — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

For the purposes of this Privacy Policy, the following definitions apply:

Aladdin88 collects personal data in several ways — directly from you during the registration and account management process, automatically through your interaction with the Platform, and in limited cases from third-party service providers acting on our behalf.

3.1 — Information Provided Directly by You

• Full legal name, date of birth, and gender as provided during registration.
• Email address and contact phone number.
• Residential address, including city and postcode (e.g., Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam).
• KYC identity documents — including MyKad, passport, or driver's licence, and proof of address.
• Payment method information — including FPX bank details, e-wallet account identifiers (Touch 'n Go, Boost, GrabPay), and cryptocurrency wallet addresses where applicable.
• Communications submitted through our live chat, email support, or any feedback channels.

3.2 — Information Collected Automatically

• IP address, device type, operating system, browser type, and approximate geolocation derived from network data.
• Platform usage data including pages visited, games played, session durations, bet histories, deposit and withdrawal records, and navigation patterns.
• Cookie and tracking data as described in Section 8 of this Policy.

Aladdin88 processes your personal data solely for the purposes set out in the following table. All processing activities are linked to a legitimate legal basis as described in Section 5.

Aladdin88 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contract Performance: Processing necessary to provide the services you have requested — including account management, game access, payment processing, and withdrawal services.
• Legal Obligation: Processing required to comply with applicable law, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and responsible gambling obligations.
• Legitimate Interest: Processing carried out for our legitimate business interests — including fraud detection, platform security, and analytics to improve the user experience — provided such interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes — such as marketing communications and non-essential cookies — where your explicit, freely given consent has been obtained.

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Aladdin88 does not sell, rent, or trade your personal data. We may share personal data with third parties only in the following strictly defined circumstances:

6.1 — Service Providers and Data Processors

We engage reputable third-party service providers who process personal data on our behalf, under written contractual agreements that impose equivalent data protection obligations. These providers include payment processors handling transactions via FPX, DuitNow, Touch 'n Go eWallet, Boost, Maybank, CIMB, and Public Bank; identity verification service providers for KYC processing; game software providers; and cloud infrastructure and data hosting services.

6.2 — Regulatory and Legal Disclosure

Aladdin88 may be required to disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law — including in relation to AML obligations and the detection or reporting of financial crimes.

6.3 — Business Transfers

In the event of a merger, acquisition, or asset transfer involving Aladdin88, personal data held by us may form part of the transferred assets. We will provide reasonable advance notice and ensure that any successor entity is bound by privacy obligations no less protective than those set out in this Policy.

Aladdin88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a period of five (5) to seven (7) years following account closure, in accordance with AML and financial record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, as required by applicable anti-money laundering legislation.
• Transaction Records: Financial records, including deposit and withdrawal history, are retained for a minimum of seven (7) years.
• Customer Support Records: Communications with our support team are retained for up to three (3) years following the resolution of any open matter.
• Marketing Data: Email addresses held for marketing purposes are retained until you withdraw consent or unsubscribe, after which they are promptly removed from active marketing lists.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

The Aladdin88 Platform uses cookies and similar technologies to deliver a secure, personalised, and optimised user experience. Cookies are small data files stored on your device when you visit a website.

8.1 — Types of Cookies Used

• Strictly Necessary Cookies: Essential to the operation of the Platform — including session authentication, security tokens, and load balancing. These cookies cannot be disabled without affecting core functionality.
• Preference Cookies: Remember your settings and preferences such as language selection and display configuration to improve your experience on return visits.
• Analytics Cookies: Collect anonymised usage data to help us understand how the Platform is used, identify areas for improvement, and measure the performance of features and content.
• Marketing Cookies: Used — only with your consent — to deliver relevant promotional content within the Platform. Aladdin88 does not use third-party advertising cookies to track you across external websites.

You may control non-essential cookie usage through your browser settings. Disabling certain cookies may affect the functionality of parts of the Aladdin88 Platform. For guidance on managing cookies in your specific browser, please consult your browser's help documentation.

Aladdin88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and the Aladdin88 Platform.
• Encrypted storage of personal data and KYC documents on secured server infrastructure with strictly controlled access.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a documented operational need.
• Two-factor authentication (2FA) available for all player accounts to prevent unauthorised access.
• Continuous monitoring for suspicious access patterns, fraud indicators, and anomalous account activity.
• Regular internal security reviews and access audits conducted by our operations and compliance teams.

While Aladdin88 employs industry-standard security practices, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised access to your account.

Subject to applicable law and certain operational limitations, you hold the following rights in respect of the personal data that Aladdin88 processes about you. These rights are exercisable by contacting our Data Protection team as described in Section 15.

Aladdin88 will respond to verifiable data rights requests within thirty (30) calendar days of receipt. We may need to verify your identity before processing any rights request. Requests can be submitted by contacting our support team via live chat or by emailing us at the address provided in Section 15.

The Aladdin88 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect, process, or store personal data of individuals under the age of 21. Registration by underage individuals is a direct violation of our Terms & Conditions and applicable law.

If Aladdin88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has submitted personal data to our Platform, please contact us immediately at the details provided in Section 15.

Aladdin88 may transfer personal data to service providers and infrastructure partners located in jurisdictions outside of Malaysia. Where such transfers occur, Aladdin88 ensures that adequate safeguards are in place to protect the transferred data, including contractual data protection clauses that impose equivalent obligations on the receiving entity.

Payment processing for Malaysian payment methods — including FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong Bank, Touch 'n Go eWallet, Boost, and GrabPay — is handled through certified payment processors operating under applicable financial regulation. Cryptocurrency transactions are processed via established blockchain networks in accordance with our Cryptocurrency Terms.

The Aladdin88 Platform may, in limited contexts, reference third-party services — such as payment providers — whose own privacy policies will govern how they handle any data you submit directly to them. Aladdin88 is not responsible for the privacy practices or data policies of any third-party entity and recommends that you review those policies independently before submitting personal data to any external service.

Aladdin88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will publish the updated Policy on this page with a revised "Last Updated" date and, where appropriate, notify registered Players by email.

Your continued use of the Aladdin88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you object to any update, you may exercise your right to close your account and request erasure of your data subject to the limitations described in Section 10.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Aladdin88, please contact our Data Protection and Player Support team through the following channels:

• Email:
  [email protected]
  (Plain text display only — not a clickable link)
• Live Chat:
  Available 24 hours a day, 7 days a week, directly through the Aladdin88 platform interface. Our team aims to respond to privacy-related queries within two business days.

For matters relating to responsible gambling and player protection tools including self-exclusion, deposit limits, and session reminders, please visit our Responsible Gambling page or raise a request via live chat.

This Privacy Policy was last reviewed and updated on 1 January 2026. The most current version of this Policy is always available at aladdin88.cam/privacy-policy.